Information We Collect and Use

helloWiz LLC ("helloWiz or "we" or "us" or "our") respects your privacy. This Privacy Policy ("Policy") describes how we collect, use, and disclose your information. We also describe the rights and choices you have regarding our use of your information. This Policy applies to the information we collect when you interact with us, including but not limited to information provided when you access our websites (including and however else you may interact with us (collectively, the "Site" or "helloWiz Site").

Your use of the Site is subject to this Privacy Policy and our Terms of Service and, if applicable, Wizard Agreement (available when you apply to be a Wizard). If you do not agree with this Privacy Policy, please do not use our Site. Undefined capitalized terms shall have the meaning set forth in the Terms of Service.

For purposes of this Policy, "Personal Information" is any information that identifies, relates to, or describes, directly or indirectly, an individual or household.

In the course of operating our Site and delivering our products and services, we collect and process the following categories of Personal Information, which we use for typical business and commercial purposes (including compliance with legal obligations and use for auditing, security, and anti-fraud purposes) and as described more specifically below:

Information You Give Us. When you sign up for and use our Site as a Wizling or Wizard (including when you use our online chatbot, if applicable), we may collect and store Personal Information you provide, including:

Information Third Parties Provide About You. We may, from time to time, supplement the information we collect about you with information from third parties, including:

Other Information We Collect. We also may collect other information about you, your device, or your use of the Site in ways that we describe to you at the point of collection or otherwise with your consent. You may choose not to provide us with certain types of information but doing so may affect your ability to use some of the helloWiz Site.

Information We Automatically Collect from Your Use of The helloWiz Site. We automatically collect information about your use of the helloWiz Site such as when you open one of our emails or view and interact with our ads and content (collectively, "Usage Information"). Usage Information includes:

Automatic Collection of Information from Cookies and Other Technology. To collect the information through automated means as outlined above, we and our partners use web server logs, cookies, tags, tracking pixels, and other similar tracking technologies ("Cookies").

Most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable existing cookies.

Anonymous or Aggregated Information. We de-identify or aggregate data we receive and may use and disclose it for any business purpose.

How We Use Personal Information

We and our service providers use the information described above to accomplish the following business and operational purposes:

Please note that we may combine the information we collect through the Site with information that we collect automatically or receive from other sources and use such combined information in accordance with this Privacy Policy.

We may also aggregate, de-identify, and/or anonymize any information collected through the Site in such a way that we cannot reasonably link information to you or your device. We may use such aggregate, de-identified, or anonymous information for any purpose, including without limitation for research and marketing purposes.

How We Disclose Personal Information

Online Analytics and Advertising


We may use third-party web analytics services (such as those of Google Analytics) on our Site to collect and analyse usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. If you receive email from us, we may use certain analytics tools, such as tracking pixels, to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

Online Advertising

The Site may allow third-party advertising technologies to place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about you to assist in the delivery of relevant advertising about the Site on other websites you visit and other services you use. We neither have access to, nor does this Privacy Policy govern, the cookies or other tracking technologies that may be placed on the device you use to access the Site by such non-affiliated third parties. Please see Your Rights & Choices below for information about your choices regarding tailored advertising.

Notice Concerning Do Not Track

Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, which is why we describe a variety of opt-out mechanisms above. However, we do not currently recognize or respond to browser initiated DNT signals.

Your Rights & Choices

We offer you choices regarding the collection, use, and sharing of your Personal Information on the helloWiz Site.

Privacy Rights

Depending on where you live, you may have certain rights with respect to your Personal Information. You have the right not to be discriminated against (as provided for in applicable law) for exercising your rights under some local laws such as in California. For example, under local laws, including in the European Union, you may be able to ask us to:

If you wish to verify, correct, update, or delete any of the Personal Information provided to us in connection with your Account on the helloWiz Site, you may do so through the Manage Profile page when you log in to your Account. Please note that we may be required (by applicable law or otherwise) to keep certain information and not delete it, in which case we will comply with your deletion request only after we have fulfilled such requirements. Please note that many of the above rights are subject to exceptions and limitations. Certain aspects of the Site are only accessible if we have your information, therefore deletion of your information will result in termination of such services. We will take reasonable steps to verify your identity.

It may not always be possible to completely remove or delete all of your information from our databases without some residual data remaining in our archives because of backups and other reasons. If you would like to make a request related to the Personal Information, we have about you, you may contact us at

Email Communications. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us, and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at Regardless of your indicated email preferences, we may send you administrative emails regarding the helloWiz Site, including, for example, notices of updates to our online terms or this Privacy Policy, registration, Wizard application-related communications (as appropriate), and communications and updates related to questions you are asking or answering, posts you make, and other information related to your Account.

Information Processing and Transfer

helloWiz is a United States company, and the helloWiz Site is provided from the United States. If you are a user who resides outside the United States, please be aware that information we collect will be transferred to and processed in the United States and may be processed and stored in other countries outside the United States which may have data protection laws that differ from the laws in your country. By using the helloWiz Site, or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable countries in which the privacy laws may not be as comprehensive as, or equivalent to, those in the country where you reside and/or are a citizen.

How We Protect and Retain Your Information

We maintain procedural, technical, and physical safeguards to help protect against loss, misuse or unauthorized access, disclosure, alteration, or destruction of the Personal Information you provide via the helloWiz Site. Unfortunately, no transmission of data is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. Therefore, any transmission of Personal Information to us is made at your own risk.

We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Third Party Links

The helloWiz Site may from time to time contain links to third party websites/services for your convenience and/or information (for example, sites linking via banner ads). If you access other sites using the links provided, you may leave the helloWiz Site. When you access these other sites, please understand that the operators of these websites may collect information from you which will be used by them in accordance with their privacy policies and terms of use, which may differ from ours. We do not endorse or control the policies or practices of third-party websites that we do not control or operate. You should always carefully read the privacy policy of any site you access in order to understand their specific privacy and information usage practices.

Children"s Personal Information

We do not knowingly collect or store any Personal Information from children under the age of 13. If a parent or guardian becomes aware that his or her child under the age of 13 has provided us with information without his or her consent, he or she should contact us at As required by law, we will delete such information from our files within a reasonable time. We may also delete Personal Information from our websites, as well as Posts and other information, from users we believe are under the age of 18.

Updates to this Privacy Policy

From time to time, we may revise this Policy to reflect changes in the law or technology, or changes in our practices regarding information collection and use. If we make material revisions to this Policy, we will provide you with notice of those changes and may do so by announcing the change through the helloWiz Site or as required by law. You agree that we may notify you about material changes by placing a notice on the helloWiz Site.

Any changes to this Policy will become effective as of the Effective Date on the top of this page. By continuing to use the helloWiz Site after the most current Effective Date, you will be deemed to have understood and agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or in part, please do not continue to use the helloWiz Site.

Additional Terms

This Policy may be supplemented from time to time by additional terms, privacy statements, or notices that explain how we collect, use, and share information in specific circumstances ("Additional Terms"). For example, Additional Terms may contain details about how we collect Personal Information in specific contexts.

How to Contact Us

If you have any questions or suggestions regarding this Privacy Policy, contact us at